Outsourced

Have you ever seen the TV show "Outsourced?" I haven't, but I'm curious if it's funny or frustrating to watch. I, personally, just had an incredibly frustrating customer service phone call, no doubt an outsourced call, for my Satellite radio in my car. I'm just trying to continue service once my trail is over.

I don't fully blame the girl on the other end. She couldn't understand my sentence structure and I couldn't understand her English. Not entirely her fault. However, that doesn't make it any easier or less confusing. I ended up repeating the same sentence, rewording it as many ways as I could think, no less than six times. She didn't get. Again and again and again. She didn't get it.

Once my blood was boiling, I was close to a raised voice, we landed on the same page. I'm pretty sure this could all be avoided and a few more jobs created at home. I'd much rather listen to someone talking to me out of the gap in their teeth and telling me I "sound purdy" than deal with the language barrier every single time I need to change service on my air conditioning, radio or television.