Angry Email

I am beyond frustrated with my contractor. I send him emails, leave him voicemails and even have resorted to text messages. All ignored. I don't know if it's because I'm a female, I'm a smaller project or he just plain finds me annoying, but I do not care. The man is making money off of my store and he didn't need to take the job if he didn't want it. So here is my recent email. We can title it: Vented frustration after fireworks and 1/2 a bottle of Chardonnay:

Hi XXX,

I will begin by being upfront and telling you that I am incredibly frustrated. I realize that I am not a big job for you nor making you a lot of money; however, I am still trying to open a business and feel I deserve a little more respect.

I have yet to receive confirmation on any of my questions regarding timing for lighting installation, wiring, flooring, etc. The dressing rooms were initially done incorrectly. They are now perfect and look great, though. I have never seen a blueprint for the space, even though I told you that I am contractually obligated to produce them for [the landlord] in 3 copies. I am trying to make appointments for installations and deliveries based on work being finished and I have no answers on timing.

The original quotes for a double-sided sign was $3157. Now it's higher, even though the sign is now only one-sided. And again, [the landlord] has yet to approve because we need more information. How is it that it increased in cost? What else is going to increase on the quote? I need to sign off on any increases as they occur.

Additionally, for the existing speaker holes, since I have been unable to get any feedback on something economical, do you have an industrial ladder I can use and I will have laminate cut at Home Depot and use a cordless drill to fill them myself?

I truly appreciate the work that has been done and that you are working with me when I hear back from you. I know you are busy with larger projects; however, I am required to work with you under my lease with Shops at Legacy and would appreciate more communication when it comes to the opening of my store.

Please let me know about timing and why a 1-sided sign is more expensive than the 2-sided.

Again, thank you for what you have done for us so far and the work yet to be done. I genuinely love the space, the work and look forward to the finished product.

I look forward to hearing back from you.

UPDATE:

We had a phone chat at 8am this morning and all is well and good in store land. Opening the doors Tuesday next week (pending any more setbacks)...